How to keep carpet warranty valid

If you have ever purchased carpet, you probably received a warranty from the manufacturer. Rather than making you read through pages and pages, we’ll break down most of the key points as to how to keep your warranty valid.

*Note: these are general guidelines based on warranty information provided by Mohawk. Always check your warranty paperwork for specifics.

Paperwork to keep:

• Purchase receipt

• Carpet sample tag

• Carpet cleaning receipts

Things to know:

• Carpet must be installed by a professional

• Carpet pad or cushion must meet the carpet manufacturer’s requirements

• Professional carpet cleaning every 12-18 months (depending on your warranty), almost always with hot water extraction cleaning

What can void your warranty:

• Cleaning with a home machine (such as a Bissell, Rug Doctor, etc)

• Professional carpet cleaning with anything other than hot water extraction (such as shampooing, bonnet cleaning, etc)

These are the main keys to know and records to keep when you want to keep your carpet warranty valid. If you have any questions, you can call the carpet manufacturer to clarify before taking action on cleaning your carpet.

When it comes time to clean your carpet, we do truck-mounted hot water extraction cleaning and will take premium care of your carpet needs. You can contact us 206-801-0161 or info@snokingcarpets.com