Professional carpet cleaning or Bissell or Rug Doctor?

This is one of the most common questions we get, so we like to revisit it every now and then. Should you use a Rug Doctor, a Bissell, or another grocery store rental carpet cleaner, or hire a professional carpet cleaning company? In short, a good, professional carpet cleaner will always be best…but is it always worth the money? Not necessarily.

Rug Doctors and other similar cleaning machine certainly have their place. They are better than just vacuuming, but only if used properly. The problem is, people often put too much cleaner down on the carpet (or in upholstery) and due to the power constraints of an electrically powered cleaning machine, the carpet cleaner might not have enough vacuum power to extract the water. Then the carpet ends up being wet for a long time!

With a professional, you can get a much deeper clean, faster dry times, and a healthier home. But again, this is also only if it’s done correctly! When hiring a carpet cleaning company, make sure they know the proper processes, have the best equipment, and use products that are safe for your home, pets and children!

How intrusive is our carpet cleaning process?

Many times when you are having work done on your house, there is a concern of how intrusive the workers will be. With carpet cleaning, it's certainly understandable to be concerned about the carpet cleaning machine making noise, or all the equipment taking up a lot of space in your home. 

"You're never in our way, because we are in your home." That is our mentality when you hire us to clean your carpet, upholstery or tile. The machine that we use is mounted inside our van, so we don't bring a large, loud carpet cleaning machine into your home. Rather, we just have our hoses and some other tools that we try to keep all within a small area so they're not in your way.

Whether you need carpet, tile or upholstery cleaning, we'll always do our best to accommodate your space and make sure we don't intrude any more than necessary!

Carpet Cleaning Myth: Dry Cleaning is Better Than Wet Cleaning

When it comes to carpet cleaning methods, our customers in the Edmonds and surrounding areas often wonder which is best. There are hot water extraction methods (like we use), dry carpet cleaning, bonnet cleaning, shampooing, etc. Most times the concern is whether wet or dry cleaning is better.

Hot water extraction cleaning is recommended by most carpet manufacturers. In fact, many of them will void your carpet warranty if you have any other method of cleaning done. The reason is because hot water extraction, or steam cleaning as it's often referred to, is the most thorough way to clean, and helps your carpet last longer. Rather than using highly chemical compounds like dry cleaning, steam carpet cleaning allows us to use the hot water and vacuum power to extract the dirty soil from your carpet, upholstery, or tile, thus leaving it clean and free of soil.

How long does professional carpet cleaning take?

When we serve our customers, they often want to know how long the cleaning appointment will take. This is absolutely a fair question; as we are intruding in your home! The answer of course depends on how much carpet we are cleaning, how heavy the soil load is, if we are treating for pet stains in carpet, if we are applying a Scotchgard protector on the carpet, etc. We are very aware that we are in the way while we are cleaning, and make every effort to finish as quickly as possible. However, we do have the most thorough process in the industry, and we won't sacrifice quality for time, because we want your carpet, upholstery, or tile to look as good as it possibly can.

Above anything, our main concern is making you happy. Whatever it takes to do that is what we will do!

Carpet cleaner with good reviews

If you're like me, you often look online for services businesses, like a carpet cleaner, or restaurants that are highly rated on review websites. That's why we strive to take great care of our customers, that way they will hopefully leave us positive reviews, thus driving more business our way.

We also have a fantastic referral program, which you can learn about here!

If we have done carpet cleaning, upholstery cleaning, or tile cleaning for you and you'd like to review us, please feel free to go here:

Guaranteed satisfaction carpet cleaning

All of our cleanings are now guaranteed! What does this means? It means that if you are not happy with the customer service or the cleaning results of your carpet, upholstery, or tile, then you don't pay us. Period.

We have worked very hard to improve all of our methods to ensure we are the best local cleaners, and now we are backing it up with the Sno-King Guarantee: If you are not happy with our service, then you don't pay. It's that simple.

Rug Doctor rental carpet cleaner vs. professional carpet cleaning

There are a lot of DIYers out there, and the carpet cleaning side of things is no different. I get it, I do lot of work on my house myself in order to save money. While rental carpet cleaning machines like Rug Doctors certainly do a better job than vacuuming and they do have their place, there are many things they can't do. Below is a list of a few of the differences between hiring a professional carpet cleaner in the Edmonds area and renting a Rug Doctor.

  • Rug Doctors don't allow for dwell time, which is a key component of the cleaning process for carpet, upholstery, and tile
  • Rug Doctors don't clean as deep, as they only have up to 28 psi, while we run at about 350-400 psi for carpet, and up to 1000 psi for tile.
  • The extraction on a professional hot water extraction carpet cleaning machine is much more powerful, typically at 20+ horsepower, while Rug Doctors have 1.74 horsepower.

If you are in the Edmonds, Shoreline, Lynnwood, or surrounding area, feel free to get in touch with Sno-King Carpet & Upholstery Cleaning for the most thorough process in the industry!

Edmonds carpet cleaner with good reviews

Word of mouth, reviews, and the like are all common ways to find a good company. But sometimes there's a hitch: cleaning companies that pay their customers to write them good online Yelp, Google, or Angie's List reviews. We have never, and will never, pay you to write a review for us. Sure, if we clean your carpet, upholstery, or tile, we'd love for you to write us a review on Google or another review site. However, we simply feel that it is unethical to pay you for your opinion, and want to make sure that all of our great reviews of our cleaning are completely honest. When you hire Sno-King Carpet & Upholstery Cleaning, we want you to be confident that we do everything in an ethical and respectable manner!

Trust is more important than cleaning

When it comes to relationships, trust is often cited as the most important aspect. So why should it be any different with a company that you hire, particularly a company that is coming inside your home or business?

At Sno-King Carpet & Upholstery Cleaning, we are aware of how important trust is. That's why we put as our top priority. Someone could be the greatest carpet cleaner or tile cleaner in the world, but if you can't trust them then we won't send them into your home. When we are hiring employees, we have and always will do very thorough background checks as well as other means of verifying their character. Also, we are licensed, bonded, and insured, that way if anything were to ever happen, you would never be liable for any of it. 

Not only do we strive to be the best carpet cleaning company around, but we want to ensure that you trust us to serve you honestly. We will always do the right thing, no matter the cost to us. Ultimately, serving you well is our goal.

We love 5 star reviews for our carpet cleaning business...if they're honest!

"$25 if you give us a five-star review!" Ever heard that before? Not from us. Some companies offer to pay people or give them a discount in exchange for a good review. This seems to be a mutually beneficial deal: the customer saves or receives money, while the business gets another positive testimonial. While this may not be a blatantly unethical business decision, we at Sno-King Carpet  & Upholstery Cleaning will not do anything that can be interpreted as dishonest or disingenuous. When a customer leaves a review, it is so that others will benefit from their experience whether it was good or bad. If we receive a negative review, it is an opportunity for us to make it right and improve on our mistakes in the future. If we receive a positive review, we know it is sincere because the customer wrote it without any benefit to themselves. Having said that, we certainly appreciate positive reviews just like anyone else does. If we have cleaned your carpet, upholstery, or tile and grout and you were satisfied, please consider leaving a review on our website, Yelp, Google+ or Angie's List page. If there is anything that you were not satisfied with, please let us know shortly after the cleaning so that we can make it right!